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Contact

Inquiries

This is the channel for inquiries about use, refunds, personal information requests, and error reports, along with business information.

Contact by Email

Please send inquiries to platforest.inc@gmail.com. We will respond within 2 business days. For payment and refund inquiries, it is faster to include your order number or payment email.

Phone inquiries are received at 070-4300-7141.

What can be sent to this channel?

  • Payment and Refund — If the document has not been created or the payment amount differs from the order, a full refund will be provided. Conditions are in the refund policy.
  • Personal Information — We accept requests for access, correction, and deletion. The processing policy is in the privacy policy.
  • Report Interpretation Errors — If symbols were found incorrectly or the interpretation seems strange, please let us know. If you include when you wrote that dream story, we can look it up again with the same text.

Business Information

  • Business Name — Platforest Inc.
  • Representative — Gwak Eunha
  • Business Registration Number — 197-86-02010
  • Mail Order Business Registration Number — 제2026-서울금천-1798호
  • Address — 13F #1309, Namseong Plaza, 130 Digital-ro, Geumcheon-gu, Seoul, Republic of Korea
  • Customer Center — 070-4300-7141
  • Email — platforest.inc@gmail.com
  • Personal Information Protection Officer — Gwak Eunha (CEO)
  • Hosting Provider — Vercel Inc.